Extend the welcome
Offer a thoughtful service before check-in.
A more considered arrival
Thoughtful skincare, prepared around the stay.
Concierge Comptoir brings a personal skin-care edit into your hotel’s pre-arrival journey—shaped by each guest’s skin profile, your destination’s conditions, and the products offered by your spa.
A hotel-led guest benefit · No app download · No purchase required to explore
The Experience
A small, personal ritual before arrival.
-
An invitation from the hotel
The hotel includes a secure Concierge Comptoir link in its existing pre-arrival communication.
-
A simple skin profile
The guest selects a skin type in a brief, considered questionnaire.
-
A routine for the destination
Recommendations pair the guest’s profile with local stay conditions and the hotel spa’s available products.
-
A request, at the guest’s discretion
The guest may select products to request for room delivery. The hotel spa team fulfills the request; no payment is taken through the questionnaire.
Maison Aurelia Concierge
Your Paris stay is confirmed
Dear guest,
We look forward to welcoming you. Before you arrive, you may
enjoy a personal skin-care edit shaped around the season and
the Paris forecast—simply here to make your stay feel more
considered.
The sample link opens the protected Maison Aurelia demonstration. Demo access is restricted to authorized users.
For Hotels
Your guest relationship remains yours.
Concierge Comptoir is designed to complement the hospitality you already provide. Your team introduces the experience; your spa’s offerings shape the recommendations; and your hotel remains at the center of the guest relationship.
Bring the spa into the stay
Surface relevant hotel spa products in a personalized routine.
Make fulfillment clear
Receive a focused request for the room, rather than a guest’s full beauty profile.
Guest Privacy
Personal by design. Limited by purpose.
The experience is designed to collect only what is needed to prepare the guest’s stay-specific recommendations and fulfillment request. Secure links keep reservation details out of the URL. Hotel teams receive fulfillment-relevant information, not a guest’s full Concierge Comptoir profile or activity at other properties.
Demonstration
See the experience through a hotel guest’s eyes.
Maison Aurelia is a fictional Paris hotel used for the protected demonstration. It illustrates the guest journey; it is not a claim of a live hotel deployment.
Demo-user sign-in is required.
Contact